Shipping policy

At Deals Dukaan, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Shipping Availability

We currently ship orders within India only.

Orders can be delivered to most serviceable locations across India, subject to availability with our shipping partners.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment is successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

During sales, promotional events, or other high-demand periods, processing may take a little longer. We appreciate your patience in such circumstances.

3. Delivery Time

Once your order has been shipped, delivery generally takes approximately 3–7 business days, depending on your location and the availability of courier services.

Delivery times may vary for remote or hard-to-reach areas.

Please note that delivery estimates are not guaranteed and may be affected by circumstances beyond our control, including weather conditions, transportation delays, public holidays, or courier-related issues.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping or promotional shipping rates on selected orders or during special offers.

5. Order Tracking

Once your order has been shipped, we may provide you with a tracking number or tracking information through your registered email address or other available communication channels.

You can use the tracking information to check the status of your shipment.

6. Incorrect or Incomplete Address

Please make sure that your shipping address, phone number, and other delivery details are accurate before placing your order.

Deals Dukaan is not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect, incomplete, or outdated delivery address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible at support@dealsdukaan.store.

7. Delayed or Lost Shipments

Although we work with reliable shipping partners, occasional delays may occur.

If your order appears to be significantly delayed or is marked as delivered but you have not received it, please contact us at support@dealsdukaan.store so that we can assist you.

8. Damaged Packages

If you receive a package that appears damaged, please contact us as soon as possible at support@dealsdukaan.store.

Where appropriate, please provide photographs or other relevant information about the package and product so that we can investigate the issue.

9. Delivery Attempts

Our shipping partners may make multiple delivery attempts. If the customer is unavailable or cannot be reached, the courier may return the package to us.

Additional shipping charges may apply if an order needs to be shipped again because of a failed delivery caused by incorrect address information or customer unavailability.

10. Contact Us

If you have any questions about your order or our Shipping Policy, please contact us:

Deals Dukaan
Email: support@dealsdukaan.store
Website: dealsdukaan.store